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Where do I find emails blocked by the spam filter?

Follow these steps to access the Spam Bucket:

Browse to your control panel login.

Login to webmail using your email address and email account password.

Select Spam Bucket from the Folders Menu

This folder contains the messages blocked by the spam filter

The Spam Bucket folder is created upon receipt of the first blocked spam message. If the folder does not exist it means no spam has yet been detected.

If you find a legitimate email in your Spam Bucket you can move it to your Inbox folder for normal retrieval via your email client.

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